Princess Heart Necklace

Length: 50cm

Circumference: 45cm+5cm

Weight: 17g

Material: Copper, Zircon, 18K Gold Plated

Pendant Material: Zircon

Q: Does your jewelry tarnish?

A: Our premium stainless steel and titanium steel jewelry is tarnish-free, waterproof, and hypoallergenic. For gold plated jewelry, exposure to chemicals, sweat, and abrasion may eventually cause the plating to wear or fade.

At Sofi Jewelry, every piece is created with love and carefully prepared for your order. Because our jewelry is delicate and personal, we want to make sure every customer receives beautiful, high-quality items. 

Returns & Exchanges

We accept returns or exchanges within 7 days of delivery for items that arrive damaged or defective.

To request a return or exchange, please contact us at:
📲 WhatsApp: https://wa.me/13057661999

Please include:

• Your order number
• Photos of the item
• A brief description of the issue

Non-Returnable Items

For hygiene and quality purposes, we do not accept returns on:

• Worn items
• Used or damaged jewelry
• Sale or clearance items
• Gift cards

Order Issues

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.

Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once your return is approved and received, refunds will be processed to the original payment method within 5–10 business days.

Thank you for supporting Sofi Jewelry — where every piece is inspired by beauty, identity, faith, and purpose.

At Sofi Jewelry, we carefully package every order with love to make sure your pieces arrive safely and beautifully 💖

Processing Time

Orders are processed within 2–5 business days after payment is received.

During launches, holidays, or special promotions, processing times may be slightly longer.

Shipping Locations

We currently ship within:

• United States 🇺🇸
• Puerto Rico 🇵🇷

Shipping Time

Estimated delivery times:

• USA: 3–7 business days
• Puerto Rico: 5–10 business days

Shipping times may vary depending on carrier delays or holidays.

Tracking Information

Once your order ships, you will receive a tracking number by email or message so you can follow your package.

Lost or Delayed Packages

Sofi Jewelry is not responsible for delays caused by shipping carriers, weather, or incorrect shipping addresses entered at checkout.

Please make sure your shipping information is correct before placing your order.

Contact Us

If you have questions about your order or shipping, contact us here:

📲 WhatsApp: https://wa.me/13057661999

Thank you for shopping with Sofi Jewelry ✨